assistant manager

Responsibilities

  • Assist the Retail Store Manager in planning and implementing strategies to attract customers.
  • Coordinate daily customer service operations (e.g. sales processes, orders and payments).
  • Track the progress of weekly, monthly, quarterly and annual objectives.
  • Monitor and maintain store inventory.
  • Evaluate employee performance and identify hiring and training needs.
  • Supervise and motivate staff to perform their best. Coach and support new and existing Sales Associates.
  • Monitor retail operating costs, budgets and resources.
  • Suggest sales training programs and techniques. Communicate with clients and evaluate their needs.
  • Analyze consumer behavior and adjust product positioning.
  • Handle complaints from customers.
  • Research emerging products and use information to update the store’s merchandise.
  • Create reports, analyze and interpret retail data, like revenues, expenses and competition.
  • Conduct regular audits to ensure the store is functionable and presentable.
  • Make sure all employees adhere to company’s policies and guidelines.
  • Act as our store’s representative and set an example for our staff.

Job Type: Full-time

Pay: $25.50-$36.78 per hour

Schedule:

  • 4 hour shift
  • 8 hour shift

Supplemental pay types:

  • Bonus pay
  • Commission pay
  • Overtime pay

Ability to commute/relocate:

  • Hamilton, ON: reliably commute or plan to relocate before starting work (required)

Education:

  • Secondary School (preferred)

Experience:

  • Retail management: 1 year (preferred)

Work Location: One location